COVID-19 Notice

Now Shipping - We are processing orders as normal

Problems

My Order has arrived Damaged

We make it our mission to ensure that deliveries arrive on time and in good condition. But sometimes things go wrong :( Should any of our products arrived damaged, please refuse delivery. Then contact us as soon as you can, please include your order number. Then we will arrange a replacement. Also it would be helpful if you could let us know a few convenient days we could deliver your replacement :)

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My Order has arrived but I have ordered the wrong item

Products can be returned to us within 7 days of purchase for a refund or exchange, subject to these conditions.
• Returns must be complete and in 'as new' condition so they can be resold.
• If you wish to exercise your right under the distance selling regulations you are responsible for returning the item to us and any shipping charges.
• Where we have charged for shipping, this will be deducted from your refund
• A copy of the original invoice must be included so we can process your refund

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